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Terms & Conditions

Terms of service



Your use of any of the Sites is expressly conditioned on your compliance with and acceptance of the following terms and conditions. By using any of the Sites, you signify your assent to these terms and conditions and the related privacy policy. If you do not agree with any part of the following terms and conditions, do not use any of the Sites.



1. Ownership

All of the Sites, and each of its components, are the copyrighted property of Handy Pan, and its affiliates, various third-party providers and distributors. 


2. Use of a Site

You may only use any of the Sites to browse the content, make inquiries to Handy Pan, order Handy Pan products and not for any other purposes. The Sites and the content provided in any of the Sites may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the written permission of Handy Pan.


3. Age and Responsibility

You represent that you are of sufficient legal age to use any of the Sites and to create binding legal obligations for any liability you may incur because of the use of any of the Sites. You understand that you are financially responsible for all uses of any of the Sites by you and those using your Access Codes (defined hereafter).


4. Privacy

You represent that you have read the Handy Pan Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. You consent to the use of any information submitted to Handy Pan and its third-party providers and distributors in accordance with the terms of and for the purposes set forth in the Handy Pan Privacy Policy.


5. Product and Service Availability

Reference to any product or service on any of the Sites constitutes an offer to sell or supply that product or service and does not mean that the product or service is available when you order it. Handy Pan manages all or portions of the Sites in the United States of America. Handy Pan does not imply that the materials on any of the Sites are appropriate or available for use outside of the United States and we may not be able to fill your order if you require shipping outside of the United States.

We cannot guarantee that a product will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. If an item is in your shopping cart when you place your order, but is sold out by the time your order is processed, we will notify you by e-mail that your order will not be filled and you will not be charged.


6. Colors

Handy Pan attempts to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor. We cannot guarantee that your monitor’s display of any color will be accurate.


7. Backorders (Out of Stock)

Backordered merchandise includes items that are not currently in stock. In most cases, these items are on order from our manufacturing facilities or suppliers. In some cases, we are researching or waiting for stock information from one or more of our suppliers. We will notify you if a backorder situation exists.


8. Prices and Availability

PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON ANY OF THE SITES ARE SUBJECT TO CHANGE WITHOUT NOTICE. The listing, description of, or reference to, a product or service on any of the Sites does not imply that the product or service is presently available. If a product or service is listed at an incorrect price due to a typographical error, error in pricing information received from a supplier, or any other reason, we shall have the right to refuse or cancel any order placed for such product or service at the incorrect price.


9. Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service. We may require additional verifications or information before accepting any order.


10. Sales Tax

Sales tax charges are based on state and local tax laws and tax rates for the delivery address of your order. Where required, tax will also be applied to the shipping and handling charges. If you return an item for a refund, you will also receive a refund for the taxes you paid for that item. You will not receive a refund for the taxes you paid on the shipping and handling of that item, as the shipping and handling charges are nonrefundable once an item has been shipped. Please note that on-screen order totals reflect estimated tax. The actual charge to your credit card will reflect all applicable taxes calculated at the time your order is shipped.


11. Registration and Security

By entering any of the Sites you have confirm that you are of legal age in the state in which you reside. If you wish to purchase any products or use certain services on any of the Sites, you must provide certain minimum the required information to us. By entering any information on any of the Sites, you represent and warrant that: (i) you are using your actual identity; (ii) you have provided only true, accurate, current and complete information; and (iii) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. Additionally, you agree to maintain the strict confidentiality of your account and any Access Codes that you have chosen. Remember that you are responsible for all activity that occurs under your account or Access Codes. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. We will use all information provided to us in accordance with our Privacy Policy.


12. Payment

You are responsible for any payments due for any products or services ordered through your account. You shall also be responsible for any costs of collection for overdue payments.


13. Relationship

Your use of any of the Sites is independent of Handy Pan and not as an employee, agent, partner, or joint venturer with Handy Pan for any purpose. We will permit our independent sales representatives to access portions of any of the Sites.


14. Governing Law

This Agreement and its performance shall be governed by the laws of the State of Ohio, United States of America, without regard to its conflict of laws provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in San Francisco, California, United States of America, in all questions and controversies arising out of your use of any of the Sites and this Agreement. You agree that, regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to these Terms of Use must be filed within one (1) year after such claim or cause of action arises or will be forever barred.


15. Assignment

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.


16. Modification

Handy Pan and/or its affilaites may at any time modify these Terms of Use in our discretion without notice. Your use of any of the Sites will be conditioned upon the Terms of Use posted on our site at the time of your use. Please be sure to review our Privacy Policy before proceeding to use any of the Sites.


21. Additional Terms

Additional terms and conditions may apply to purchases of goods and services and other uses of portions of any of the Sites, and you agree to abide by such other terms and conditions.


22. Headings

The heading used in these Terms and Conditions are included by convenience only and will not limit or otherwise affect these Terms and Conditions.


23. Entire Agreement

These terms and conditions, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on any of the Sites.


How to Contact Us


If you have any comments or questions, please do not hesitate to contact us at

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