When you shop with us on buyhandypan.com, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return your unused merchandise within 30 days of purchase for a refund of the purchase price (less shipping & handling). Consumer is responsible for return shipping charges. Merchandise older than 30 days is not eligible for return.. You must have a valid receipt or proof of purchase. Handy Pan is not responsible if items are lost in transit while being returned to our warehouse.